AI is already helping commercial real estate teams complete individual tasks faster. But the bigger opportunity may not be in automating one task at a time. It lies in rethinking how complex work moves from beginning to end.
As Agentic AI develops, the focus is shifting from adding AI tools into existing processes to creating more connected workflows where people and AI agents work together — each handling the parts of the process they are best equipped to manage.
From Task Automation to Workflow Transformation
McKinsey’s recent perspective on Agentic AI highlights this shift. Rather than simply inserting AI into individual steps, organizations have an opportunity to redesign operating models around collaboration between people and intelligent agents across entire workflows.
For commercial real estate, where many processes involve multiple systems, documents, stakeholders and rounds of review, this could have a particularly significant impact. The value of AI becomes less about shaving minutes off an isolated task and more about reducing friction across the whole process.
Design Review Is a Prime Example
Design review remains highly manual. Property teams must navigate tenant drawings, property requirements, supporting documents, comments, approvals and communication between multiple stakeholders.
Each individual step is manageable. The complexity comes from connecting them — making sure the right information is reviewed against the right requirements, issues are identified early, comments are coordinated and decisions continue moving forward.
This is the type of workflow where Agentic AI can make a meaningful difference.
Bringing AI and Human Expertise Together
At Vynes, this thinking is closely aligned with what we are building with ADR Pro.
ADR Pro brings the different elements of design review into one intelligent workflow. Agentic AI can handle the time-consuming first-pass review and coordination, helping surface relevant issues and information more efficiently. Experienced professionals remain in control of the decisions that require context, expertise and judgment.
The goal isn't to remove people from the process. It's to allow technology to handle more of the repetitive work around them, so teams can focus their attention where human expertise creates the most value.
A More Connected Way of Working
For commercial real estate, the next chapter of AI is unlikely to be defined by another standalone tool. The greater opportunity is in creating smarter, more connected ways of working — where information, AI agents and human expertise move together throughout a process.
That shift from task automation to workflow transformation could ultimately be where Agentic AI delivers its greatest value to the industry.
Explore Mckinsey full article: https://www.mckinsey.com/industries/real-estate/our-insights/how-agentic-ai-can-reshape-real-estates-operating-model
